Help/Getting started
Your first 7 days
A 7-day plan: import people, invite your team, run your first Sunday.
Scout works best when your team and your data are both in. Here's a 7-day path that gets you there without over-investing.
Day 1 — Import your people
Pick the source you trust most: a CSV export from your old system, a Planning Center account, or a clean spreadsheet. Use Import from CSV or Import from PCO. Don't worry about perfect data — Scout handles duplicates later.
Day 2 — Invite your team
Add the people who will actually use Scout — staff, key volunteers, the person who runs check-in. See Inviting your team. Keep it small for the first week.
Day 3–4 — Set up Sunday
Create your service template under Services, set your check-in rooms (see Setting up rooms), and add your kids ministry teachers to the schedule.
Day 5 — Add your gifts
If you take giving online, connect Stripe (see Set up Stripe Connect). If you take only cash and check, log a few weeks of past gifts so the picture isn't empty (see Recording offline gifts).
Day 6 — Clean duplicates
Imports always create some duplicate people. Visit People and run through the merge prompts. See Cleaning up duplicates.
Day 7 — Run your first Sunday
Open the kiosk on a tablet or laptop, check kids in, and use the pickup scanner at the end. See Running the kiosk.
After week 1
Scout's intelligence layer needs another two or three Sundays of data before its read on engagement starts to matter. Don't expect rich pastoral insight on day 8 — expect it around week 4.
Still need help?
Email support@scout.church and we'll get back within one business day.