Help/Check-in

Setting up rooms

Define rooms and grade ranges before your first check-in.

Rooms are the buckets kids check into. Set them up once, then forget about them.

Define your rooms

Go to Check-In → Setup → Rooms and click Add room for each space. For each room set:

  • Name — what shows on the kiosk and the kid's nametag (Nursery, Toddlers, K-2, etc.)
  • Grade range — the kiosk uses this to suggest the right room when a parent checks a kid in
  • Capacity — Scout warns when you're near the limit; doesn't block check-in
  • Teachers — the volunteers scheduled in this room. Pulled from your team list.

You can rename or delete a room at any time. Old check-in history keeps the room name as it was on that date.

Grade ranges

Use whatever grade naming your church uses — Scout doesn't care if it's "K", "Kindergarten", or "Class of 2038". It maps the kid's grade on their profile to the room's range. Kids whose grade isn't set get the kiosk's manual room picker.

Multi-service Sundays

If you run multiple services, you don't need separate rooms per service — Scout splits the roster automatically by service time. Just set the rooms once.

After setup

Test the kiosk before Sunday. Open it on the device you'll use, check yourself in as a fake parent with a fake kid, and confirm the right room comes up. See Running the kiosk.

Still need help?

Email support@scout.church and we'll get back within one business day.