Scout

Legal

Terms of Service

Last updated April 28, 2026

These Terms of Service (the “Terms”) form a binding agreement between Scout Intelligence LLC, a California limited liability company with its principal place of business at 3380 Mono Drive, Riverside, CA 92506 (“Scout,” “we,” “us,” or “our”), and the church, ministry, or other organization (the “Customer,” “you,” or “your”) that creates an account or otherwise uses the Scout church management platform and related services (the “Service”). By creating an account, by clicking “I agree” (or similar), or by accessing or using the Service, you agree to these Terms. If you are accepting these Terms on behalf of a church or other organization, you represent that you have authority to bind that organization, and “you” will refer to that organization.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN AN AGREEMENT TO ARBITRATE DISPUTES, A WAIVER OF JURY TRIAL, AND A WAIVER OF CLASS ACTIONS, ALL DESCRIBED IN SECTION 19. SECTION 19 ALSO DESCRIBES YOUR THIRTY (30) DAY RIGHT TO OPT OUT OF THESE PROVISIONS.

1. Definitions

  • “Account”means the Customer’s subscription to the Service.
  • “Authorized User”means a person whom the Customer permits to access the Service on the Customer’s behalf, including the Customer’s staff, pastors, administrators, and volunteers.
  • “Congregant” means a person about whom the Customer collects or maintains records in the Service — including members, attendees, visitors, donors, group members, students, and children at check-in.
  • “Customer Data” means information and content the Customer or its Authorized Users submit to or generate through the Service, including information about Congregants.
  • “Donation” means a charitable gift a donor makes to the Customer through the giving features of the Service.
  • “Documentation” means the user-facing help articles, in-product guides, and policies we publish for the Service.
  • “Stripe” means Stripe, Inc. and its affiliates, our third-party payment processor.

2. The Service

Scout provides a software-as-a-service platform that helps churches and ministries manage their people, services, communications, giving, and websites. Specific features available to your Account depend on your subscription plan, the integrations you enable, and the configurations you choose. We may add, change, or remove features over time. We will not materially degrade the core functionality of a paid feature without reasonable notice; if we retire a paid feature on which you depend, we will work with you in good faith to migrate or to provide a pro-rated refund of fees prepaid for that feature.

3. Eligibility and authority

The Service is intended for use by churches and other faith-based, ministry, or non-profit organizations and their staff. To create or administer an Account, you must be at least eighteen (18) years old, have authority to bind your organization to these Terms, and be located in a jurisdiction where the Service is lawfully available. Authorized Users may be younger than 18 if your organization permits and applicable law allows; you are responsible for any consents required.

We reserve the right to refuse the Service, suspend an Account, or terminate an Account at our reasonable discretion, including where we believe that providing the Service would violate law, expose Scout to risk, or place vulnerable people at risk.

4. Account registration and security

You are responsible for the accuracy of the information you provide when registering and updating an Account. You are responsible for maintaining the confidentiality of your sign-in credentials, including any session tokens, magic-link emails, and one-time codes. You are responsible for the actions taken under your Account, including those of Authorized Users you invite. You agree to notify us promptly of any unauthorized use of your Account or any other breach of security at hello@scout.church.

5. Authorized Users and roles

You may invite Authorized Users to access the Service. Authorized Users with administrator-level permissions can configure the Account, manage data, invite or remove other users, and adjust billing. You are responsible for the actions and omissions of every Authorized User as if they were your own. You will not allow any person to share an account login with another person; each Authorized User must have their own login.

If a dispute arises among Authorized Users, or between an Authorized User and the Customer, the Customer must resolve the dispute and deliver written instructions to us, signed by an executive officer or board officer of the Customer, on how to proceed. Until we receive those instructions, we may, at our discretion, freeze administrative changes to the Account.

6. Permitted use

You may use the Service only for the lawful purposes for which it is made available — managing your church or ministry and the people it serves. You will not use, and will not permit any Authorized User to use, the Service:

  • for any unlawful, harmful, deceptive, fraudulent, or discriminatory purpose;
  • to harass, threaten, defame, dox, or stalk any person, including any Congregant;
  • to send unsolicited commercial communications in violation of the CAN-SPAM Act, the Telephone Consumer Protection Act, or analogous laws;
  • to upload, store, or transmit any content that infringes a third party’s intellectual property, privacy, or other rights;
  • to upload sexually explicit material, content that exploits or endangers minors, or content that promotes self-harm or violence;
  • to upload malware, viruses, or any code designed to disrupt systems or networks;
  • to circumvent authentication, rate limits, multi-tenant isolation, or other security measures, or to access data not belonging to your Account;
  • to scrape, mine, harvest, or systematically extract data from the Service except through documented APIs and within published rate limits;
  • to use the Service or any Customer Data to train artificial intelligence, machine-learning models, or large language models (whether for Customer’s own use or for resale) without our express prior written consent;
    (For clarity, this restriction does not prevent you from benefiting from the AI features that Scout provides as part of the Service.)
  • to upload Social Security numbers, full government ID numbers, driver’s license numbers, payment-card numbers, or medical-record numbers outside of the fields the Service designates for that purpose (for example, taxpayer IDs required for IRS giving statements, or Stripe-tokenized payment information through the giving features);
  • to resell, white-label, sublicense, host as a service for third parties, or otherwise commercially exploit the Service without our prior written agreement;
  • to copy, reverse engineer, decompile, or disassemble any part of the Service except to the extent that this restriction is prohibited by applicable law;
  • to use the Service in a manner that materially exceeds the attendance band, transaction volume, storage, or other usage limits of your subscription plan without upgrading.

We may, but are not required to, monitor use of the Service for compliance with these Terms. We may, at our discretion, suspend or terminate the Account or remove content that violates these Terms.

7. Fees, billing, and California Auto-Renewal Law disclosures

7.1 Subscription fees

Scout subscription fees are based on the plan you select, the attendance band declared for your church, and any add-ons you enable. Current pricing is shown on scout.church/pricing and during the sign-up flow. All fees are stated and payable in U.S. dollars unless otherwise specified, and are exclusive of applicable taxes (which we may collect where required).

7.2 Billing cycle and automatic renewal

Unless your order specifies otherwise, Scout subscriptions are billed in advance on a monthly recurring cycle through Stripe. Your selected payment method will be charged on the day you sign up and on the same calendar day of each month thereafter, and your subscription will renew automatically for successive monthly terms until cancelled. Annual plans, where offered, billed once in advance for a twelve (12) month term and renew automatically for successive twelve-month terms until cancelled.

AUTOMATIC RENEWAL NOTICE (CALIFORNIA BUSINESS & PROFESSIONS CODE §17602). YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING TERM, AND THE PAYMENT METHOD ON FILE WILL BE CHARGED THE THEN-CURRENT FEE FOR THE NEXT TERM, UNLESS YOU CANCEL BEFORE THE END OF THE THEN-CURRENT TERM. YOU MAY CANCEL AT ANY TIME FROM YOUR ACCOUNT BILLING SETTINGS, OR BY EMAILING HELLO@SCOUT.CHURCH. CANCELLATIONS TAKE EFFECT AT THE END OF THE CURRENT BILLING TERM; YOU WILL NOT BE CHARGED FOR THE NEXT TERM.

7.3 Free trial

We may offer a free trial of the Service. If you start a free trial and do not cancel before the trial ends, your subscription will begin and your payment method will be charged the then-current fee for your selected plan. If your trial is for a period longer than thirty-two (32) days, we will email you a reminder before the trial ends, as required by California law.

7.4 Price changes

We may change subscription fees from time to time. We will provide you at least thirty (30) days’ advance notice of any increase by email to your billing contact and/or by in-product notice. The new fee will apply at your next renewal after the notice period. If you do not agree to the new fee, you may cancel before the next renewal.

7.5 Failed payment

If a charge fails, we will attempt to retry and notify you. If payment is not resolved within a reasonable period (typically fifteen (15) days), we may suspend or downgrade the Account; if payment remains unresolved for thirty (30) days, we may terminate the Account. You remain liable for any fees accrued before suspension or termination.

7.6 Refunds

Subscription fees are non-refundable except where required by applicable law. We do not pro-rate refunds for unused portions of a billing term, mid-term downgrades, or unused features. If you believe you were billed in error, contact us within sixty (60) days and we will investigate in good faith.

7.7 Taxes

Fees are exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes imposed on the Service in your jurisdiction (other than taxes based on Scout’s net income). If you are exempt from any tax, provide a valid exemption certificate and we will honor it going forward.

8. Donations and Stripe Connect

If you enable Scout’s giving features, you authorize Stripe to collect Donations from donors and disburse them to your organization through a Stripe Connect connected account. Your relationship with Stripe is governed by the Stripe Connected Account Agreement and Stripe’s services agreement and privacy policy. By enabling giving, you agree to be bound by those agreements as updated by Stripe from time to time.

  • Processing fees.Stripe charges processing fees on each Donation, set by Stripe. Scout does not charge a platform fee on Donations as of the date of these Terms; however, Scout may add or change platform fees on at least thirty (30) days’ advance notice.
  • Disbursements.Stripe is responsible for disbursing Donations to your bank account on Stripe’s schedule. Scout does not hold donor funds in trust.
  • Refunds, chargebacks, and disputes. You are responsible for refund decisions on Donations and for chargebacks, disputes, and any associated fees, including fees Stripe deducts from your account. If your Stripe balance is insufficient to cover refunds or chargebacks, you remain liable to us and to Stripe for the deficit.
  • Donor receipts and giving statements. Scout generates donor receipts and giving statements based on Donation records. You are responsible for the accuracy of any tax-related statement you issue, including verifying that you are a qualifying tax-exempt organization in your jurisdiction before representing that Donations are tax-deductible.
  • Compliance. You are responsible for maintaining your tax-exempt status, your accounting records, and your compliance with charitable-solicitation registration requirements in the states where you solicit Donations.

9. AI features and disclaimers

The Service includes features that use artificial intelligence (collectively, “AI Features”) — most notably, engagement narratives and suggested next steps generated by large language models. The AI Features are described in our Privacy Policy, including the de-identification we apply before sending data to our AI provider and the contractual prohibition on using your data to train AI models.

  • Decision support, not decision-making. AI Features are intended to assist your staff. They do not by themselves take action, and we recommend you do not configure them to do so. Pastors and staff are responsible for reviewing AI output before acting on it.
  • Accuracy. AI output may be inaccurate, incomplete, biased, or misleading. We do not guarantee that AI output is correct, current, suitable for a specific purpose, or free of harmful inferences. You should treat AI Features as a starting point for human pastoral judgment, not as authoritative counsel.
  • Sensitive matters. Do not rely on AI Features for clinical, legal, financial, safety-critical, or law-enforcement decisions. If a person is in danger or requires medical, legal, or mental-health care, contact a qualified professional or local emergency services.
  • Output ownership. As between you and Scout, you own AI output generated for your Account, subject to your obligations under these Terms and to our retained ownership of the underlying Service. Because AI output may be generated for other customers based on similar inputs, we do not warrant that any AI output is unique to you.
  • No training on your data. We do not use Customer Data to train AI models, and our AI provider is contractually prohibited from doing so under our agreement with the provider.
  • Right to disable. We may disable an AI Feature temporarily or permanently if we determine that doing so is necessary to comply with law, protect the Service or its users, or address material AI risk. You may also request that we disable AI Features for your Account at any time.

10. Customer Data; data ownership and licenses

As between you and Scout, you own all right, title, and interest in and to your Customer Data, subject to our and our subprocessors’ rights described below. We claim no intellectual-property rights in Customer Data.

You grant Scout a worldwide, non-exclusive, royalty-free license during the term of these Terms to host, copy, transmit, display, process, and create derivative works of Customer Data solely as necessary to provide and improve the Service for you, secure the Service, comply with law, and enforce these Terms. You also grant Scout the right to generate aggregate, de-identified statistical data derived from Customer Data; we may use such aggregated, de-identified data for any lawful purpose, provided that the data does not identify you or any individual.

You represent and warrant that you have the right to submit Customer Data to the Service, including any consents required from Congregants, donors, parents and guardians of children, and Authorized Users, and that Customer Data does not violate applicable law, infringe a third party’s rights, or violate these Terms. You will defend and indemnify Scout for breaches of this paragraph as set out in Section 14.

Where Scout is a processor / service provider (as described in the Privacy Policy), our processing of Congregant Data is governed by these Terms and, where applicable, by a Data Processing Addendum we make available on request. We will not retain, use, or disclose Congregant Data for any purpose other than performing the Service for you, and we will not sell Congregant Data or share it for cross-context behavioral advertising.

11. Scout’s intellectual property

Scout, its licensors, and its subprocessors own all right, title, and interest in and to the Service, including its software, design, content, trademarks, logos, and Documentation (the “Scout IP”). We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the term of these Terms, solely for your internal church or ministry purposes and in accordance with these Terms.

We welcome feedback. If you provide ideas, suggestions, or other feedback about the Service, you grant Scout a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any lawful purpose, with no obligation of confidentiality or attribution. You will not be entitled to compensation for feedback.

12. Third-party services and integrations

The Service uses or integrates with third-party services including Stripe, Vercel, Neon, Resend, Anthropic, Google, Upstash, and Sentry, as well as integrations the Customer chooses to enable (such as imports from another ChMS). Use of third-party services is subject to those parties’ own terms and privacy policies. We do not control third-party services and are not responsible for their availability, performance, or actions, except for our own contractual obligations to choose appropriate subprocessors and to enter into protective agreements with them. If a third-party service becomes unavailable or changes materially, we will work with you in good faith to minimize disruption.

13. Service availability and support

We work hard to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. We may take the Service offline for maintenance, security response, or other operational needs. We will use reasonable efforts to provide advance notice of planned maintenance.

Standard customer support is provided by email at hello@scout.church during U.S. business hours, with target initial response within one (1) business day. We do not commit to a service-level agreement on response time or uptime under these Terms; any SLA is provided only in a separately signed order form.

14. Indemnification

14.1 Customer indemnity

You will defend Scout, its affiliates, and their respective officers, directors, employees, and agents (the “Scout Indemnitees”) from and against any third-party claim, action, demand, or proceeding (a “Claim”) arising out of or relating to: (a) your or any Authorized User’s breach of these Terms; (b) your Customer Data, including allegations that Customer Data infringes the rights of a third party, was collected or transferred without required consent, or is otherwise unlawful; (c) the actions or omissions of any Congregant, donor, or other person whose information you put into Scout; (d) your tax status, charitable-solicitation registrations, or use of giving features (including donor receipts you issue); and (e) your violation of any applicable law in your use of the Service. You will indemnify the Scout Indemnitees against amounts finally awarded against, or paid in settlement by, the Scout Indemnitees in connection with any such Claim, including reasonable attorneys’ fees.

14.2 Scout indemnity

We will defend you from any third-party Claim alleging that the Service, when used in compliance with these Terms, infringes a U.S. patent, copyright, trademark, or trade secret, and we will indemnify you against amounts finally awarded against you (or paid in settlement) for that Claim. We will have no obligation under this Section 14.2 for any Claim based on: (a) Customer Data or any combination of the Service with materials we did not provide; (b) modifications to the Service not made by us; (c) use of the Service after we have notified you to discontinue use due to an infringement claim; or (d) use of a non-current version of the Service when use of a current version would have avoided the Claim. If the Service becomes, or in our reasonable opinion is likely to become, the subject of an infringement Claim, we may, at our option: procure for you the right to continue using the Service; modify the Service so it is non-infringing while preserving material functionality; or terminate the affected portion of the Service and refund pre-paid, unused fees attributable to that portion. THIS SECTION 14.2 STATES OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR INFRINGEMENT CLAIMS.

14.3 Procedure

The party seeking indemnification will: (a) promptly notify the indemnifying party of the Claim (delay does not relieve the indemnifying party except to the extent it is materially prejudiced); (b) give the indemnifying party sole control of the defense and settlement, except that the indemnifying party may not settle without the indemnified party’s consent if settlement requires admission of fault or unindemnified payment; and (c) cooperate reasonably at the indemnifying party’s expense.

15. Warranty disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE AND ALL RELATED MATERIALS, INCLUDING AI OUTPUT, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. SCOUT DISCLAIMS ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND COURSE OF DEALING. WITHOUT LIMITING THE FOREGOING, SCOUT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL CODE; THAT DATA WILL NOT BE LOST, ALTERED, OR DESTROYED; OR THAT AI OUTPUT WILL BE ACCURATE OR FREE OF BIAS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN FULL.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SCOUT OR ITS AFFILIATES OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING ANY LOSS OF PROFITS, REVENUE, GOODWILL, DONATIONS, BUSINESS, OR DATA, OR ANY COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF SCOUT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR (A) AMOUNTS YOU OWE UNDER SECTION 7 (FEES) OR SECTION 14.1 (CUSTOMER INDEMNITY), AND (B) AMOUNTS WE OWE UNDER SECTION 14.2 (SCOUT INDEMNITY), THE TOTAL CUMULATIVE LIABILITY OF EITHER PARTY TO THE OTHER FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE FEES YOU PAID OR OWED TO SCOUT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS (USD $100). THE PARTIES AGREE THAT THIS LIMITATION IS A FUNDAMENTAL BASIS OF THE BARGAIN.

SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO PORTIONS OF THIS SECTION 16 MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY FOR (X) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (Y) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (Z) ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

17. Term, suspension, and termination

These Terms apply for as long as you have an Account. You may cancel your Account at any time from your billing settings or by emailing hello@scout.church; cancellation takes effect at the end of the current billing term, and you will not be charged for the next term.

We may suspend the Service or terminate your Account, in whole or in part, on reasonable notice if you materially breach these Terms (including failing to pay fees) and the breach is not cured within fifteen (15) days after written notice (or immediately, where the breach is incapable of cure, threatens the security or integrity of the Service, or constitutes abusive or unlawful conduct). Either party may terminate these Terms for the other party’s material insolvency or bankruptcy.

On termination: (a) your right to use the Service ends; (b) we will, on request received within thirty (30) days after termination, make Customer Data available for export in a standard format; (c) we will delete or anonymize Customer Data in accordance with our retention schedule (described in the Privacy Policy); and (d) any fees accrued before termination remain payable.

Sections that by their nature should survive termination — including Sections 1, 7.5–7.7, 10–11, 14–22 — will survive.

18. Confidentiality

Each party may receive non-public business or technical information of the other party that is identified as confidential or that should reasonably be understood to be confidential (“Confidential Information”). The receiving party will use the disclosing party’s Confidential Information only as necessary to perform under these Terms, will protect it with at least the same degree of care it uses for its own confidential information of like importance (and not less than reasonable care), and will not disclose it to any third party except to its employees, contractors, and subprocessors with a need to know who are bound by similar obligations. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was rightfully known without confidentiality obligation, or was independently developed. The receiving party may disclose Confidential Information where required by law, provided it gives prompt notice to the disclosing party (where legally permitted) and reasonable cooperation in seeking a protective order. Customer Data is the Customer’s Confidential Information; the Service, Documentation, and pricing are Scout’s Confidential Information.

19. Governing law, arbitration, and class waiver

19.1 Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19.2 Informal resolution

Before commencing any formal proceeding, the parties will attempt in good faith to resolve any dispute informally for thirty (30) days after written notice describing the dispute, the relief sought, and the disputing party’s contact information. Notice to Scout should be sent to hello@scout.church with the subject line “Dispute Notice.”

19.3 Binding arbitration

If the dispute is not resolved informally within thirty (30) days, the dispute will be resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures (or, for disputes for which the Streamlined Rules apply, the Streamlined Rules) in San Diego County, California, before a single arbitrator. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs the interpretation and enforcement of this arbitration agreement. The prevailing party may recover reasonable attorneys’ fees and costs to the extent permitted by law and the JAMS Rules.

19.4 Jury trial waiver

TO THE EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES ITS RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

19.5 Class action waiver

TO THE EXTENT PERMITTED BY LAW, ANY DISPUTE WILL BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITIES ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE PERSON. IF THIS CLASS-ACTION WAIVER IS HELD UNENFORCEABLE FOR A PARTICULAR CLAIM, THAT CLAIM (BUT NO OTHER CLAIM) WILL BE SEVERED AND BROUGHT IN COURT, WHILE THE REMAINING CLAIMS WILL PROCEED IN ARBITRATION.

19.6 Thirty-day right to opt out

You may opt out of Sections 19.3 (Arbitration), 19.4 (Jury Trial Waiver), and 19.5 (Class Action Waiver) by sending written notice to hello@scout.church with the subject line “Arbitration Opt-Out” within thirty (30) days after first agreeing to these Terms. Your notice must include your name, your church or organization name, the email address associated with your Account, and a clear statement that you wish to opt out. Opt-outs sent by anyone other than an executive officer or board officer of the Customer are not effective for the Customer.

19.7 Court for non-arbitrable claims

For any dispute not subject to arbitration (including opt-outs), the parties consent to the exclusive jurisdiction of the state and federal courts located in San Diego County, California. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual-property rights or Confidential Information.

19.8 Time limit

Any claim arising out of or relating to these Terms must be brought within one (1) year after the cause of action arises, except where applicable law requires a longer period.

20. Notices to consumers (California Civil Code §1789.3)

Under California Civil Code section 1789.3, California users are entitled to the following notice: the provider of the Service is Scout Intelligence LLC, with a place of business at 3380 Mono Drive, Riverside, CA 92506. To file a complaint or seek further information, you may contact us at hello@scout.church or write to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at 1-800-952-5210.

21. DMCA copyright policy

Scout responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act (the “DMCA”), 17 U.S.C. § 512. If you believe content on the Service infringes your copyright, please send a written notice to our designated agent containing the elements required by 17 U.S.C. § 512(c)(3), including identification of the copyrighted work, identification of the allegedly infringing material and its location, your contact information, a statement of good-faith belief, and a statement under penalty of perjury that the information is accurate and that you are authorized to act on the owner’s behalf.

Designated agent: Scout Intelligence LLC, Attn: DMCA Agent, 3380 Mono Drive, Riverside, CA 92506; hello@scout.church. We will respond to valid DMCA notices in accordance with the DMCA, including notice to the affected user and a process for counter-notification. We may terminate the Account of a user who is determined to be a repeat infringer.

22. Miscellaneous

Entire agreement. These Terms (together with the Privacy Policy, any order form, and any DPA in effect) are the entire agreement between you and Scout regarding the Service and supersede any prior or contemporaneous understanding on the subject.

Order of precedence. If there is a conflict among the documents, the order of precedence is: (1) signed order form or DPA; (2) these Terms; (3) the Privacy Policy; (4) Documentation.

Assignment. You may not assign these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of all or substantially all of our assets relating to the Service. Any unauthorized assignment is void.

No third-party beneficiaries. These Terms do not create any rights for any person who is not a party to them.

Independent contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, fiduciary, or employment relationship.

Force majeure. Neither party is liable for any delay or failure to perform (other than payment obligations) caused by an event beyond its reasonable control, including natural disasters, war, civil unrest, labor action, government action, internet or infrastructure failure, or pandemic.

Notices. Notices to you may be given by email to the address on your Account, by in-product notice, or by posting on the Service. Notices to Scout must be sent to hello@scout.church and to the postal address in Section 23, with copies to any address we designate in writing.

Severability; no waiver. If any provision is held unenforceable, the remainder will remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Failure to enforce a right is not a waiver of that right.

U.S. government users.If you are a U.S. federal, state, or local government entity, the Service is provided as “commercial computer software” and “commercial computer software documentation” per FAR 12.212 and DFARS 227.7202, with only those rights provided to all other end users.

Export controls. You will comply with all applicable U.S. and foreign export control and sanctions laws. You represent that you are not located in, and will not access the Service from, a country embargoed by the United States, and that you are not listed on any U.S. government list of restricted parties.

Changes to these Terms.We may update these Terms from time to time. If we make material changes, we will email the billing contact and post a revised version with a new “last updated” date. Material changes take effect thirty (30) days after notice; non-material changes take effect when posted. Continued use of the Service after the effective date constitutes acceptance.

Headings; interpretation.Section headings are for convenience only. “Including” means “including without limitation.”

23. Contact

Scout Intelligence LLC
3380 Mono Drive, Riverside, CA 92506, USA
hello@scout.church
For privacy questions, see the Privacy Policy.