Dashboard Overview
The Scout dashboard is your home base. It gives you a quick read on your volunteer team’s overall health, highlights who needs attention, and surfaces what’s worth celebrating. This guide covers the layout and the key sections you’ll see when you log in.
Page Layout
When you open the dashboard, here’s what you’ll see from top to bottom:
- KPI Cards — Four key metrics at the top
- Trends & Activity — A chart showing patterns over time
- Worth Celebrating — Recent badge achievements
- New & Onboarding — Recent sign-ups and pending activations
- At Risk Volunteers — People who may need care
On the right side of the screen, you’ll also see the Feedback Inbox — a slide-out panel that’s open by default. (That gets its own article — see Feedback Inbox.)
KPI Cards
The four cards at the top give you a pulse on your team:
- Total Volunteers — How many volunteers are in your Scout roster
- Engagement — How often volunteers are providing feedback and notes, measured over the last 180 days
- Health Score — Overall role satisfaction based on sentiment trends from check-in feedback over the last 180 days
- New This Month — How many volunteers have been added to your roster this month
Trends & Activity
Right below the KPI cards, the Trends & Activity chart shows check-in and engagement patterns over time. You can spot seasonal dips (summer, holidays), the impact of a new initiative, or a gradual decline that needs addressing.
Monday Rollup Email
Every Monday, Scout sends you a digest email summarizing the past week: check-in numbers, new badges earned, and any at-risk volunteers. If you prefer to stay in your inbox rather than logging into the dashboard, the rollup has you covered.